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  <title>DDN FAQ</title> 
  <description>Frequently asked questions.</description> 
  <link>http://dominodeveloper.net</link> 
  <dc:date>2008-09-03T23:16:42</dc:date> 
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<item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/AAD1A796F8E542634725736100366C97"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I send e-mail using an agent?</title><description><![CDATA[ It is possible to send e-mail generated by an agent, however you must use the "Principal" field to control who the e-mail is addressed from. Here is a script that is known to work on our servers:<br>
Dim session As New NotesSession
Dim db As NotesDatabase
Set db = session.Currentdatabase
Dim doc as New NotesDocument(db)
doc.SendTo = "user@anydomain.com"
doc.Principal = "FirstName LastName <me@mydomain@NotesDomain>"
doc.From = "me@anydomain.com"
doc.SMTPOriginator = "me@anydomain.com"
doc.iNetFrom = "me@anydomain.com"
doc.Subject = "Hello"
doc.Body = "Nice to know you"
Call doc.Send(False)

The doc.Principal line is the most important... be sure that "@NotesDomain" reads as is... do not substitute an actual Notes domain name. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/AAD1A796F8E542634725736100366C97</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/5DFBB42F58F29F854725736100366CB6"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>What types of agents can I run?</title><description><![CDATA[ 
All members currently have privileges to run restricted agents. Restricted agents allow you to do everything except access non-Domino resources on the server (filesystem, system clock, etc.). For information on unrestricted agents (or to request that we sign one), submit a request via our Issue Tracking System.  Please be aware, we will not consider the signing any agents that employ script libraries. Also unrestricted type agents are only considered for execution on development servers. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/5DFBB42F58F29F854725736100366CB6</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/3A2316FFCA1D8D474725736100366CB1"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>What is DDN's NOMINET ISP Tag?</title><description><![CDATA[ 
We don't maintain a TAG name with Nominet UK, as their service would require us to purchase and renew domain names on behalf of our clients.  If you are transferring a domain and your current ISP is requesting a TAG name from us, please instead ask to have your domain be transferred to Nominet directly.  When this is done, you can request to have your name server entries changed without assigning complete management of your domain to us.  if you have further questions, please submit an issue. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/3A2316FFCA1D8D474725736100366CB1</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/BA9F547A4F7D69AF4725736100366CB0"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why doesn't my agent run as scheduled?</title><description><![CDATA[ Production servers do not allow scheduled agents to run between the times of 05:30 and 20:00. This is to prevent the possibility of scheduled agents crashing the server during peak hours of operation. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/BA9F547A4F7D69AF4725736100366CB0</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/5579F33CC56B6F8D4725736100366CAF"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why isn't my custom login form loading?</title><description><![CDATA[ 
You must use your virtual host or custom domain in the URL string in order for your custom login form to load.  If you use the server name (i.e. d.dominodeveloper.net/username/home.nsf), a DDN login form will load.  You must also have subscribed to the Private Addressbook Service in order to use the $$LoginUserForm that comes with the home.nsf database created for you when you sign up. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/5579F33CC56B6F8D4725736100366CAF</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/46B21B2782A2EA9D4725736100366CAE"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why can't a user login to my site?</title><description><![CDATA[ 
There are several problems that may cause a user not to be able to login to your site.   Check the detailed documentation available in our Authentication Guide, and if you are having login issues please submit a request via our Issue Tracking System.

Here are a few common problems:
A user will not be able to log in if their browser is set not to accept cookies.
You must use the ORG name you chose when signing up for the addressbook service in all ACL and group entries (i.e. John Doe/ORG). ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/46B21B2782A2EA9D4725736100366CAE</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/3DE647791D13A5784725736100366CAD"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I connect to DDN through a firewall/proxy?</title><description><![CDATA[ 
The standard port for Notes client to server communication is TCP port 1352. If you are trying to connect with your Notes client to one of our servers through a firewall/proxy you must be sure that TCP port 1352 is open. You may need to contact your network administrator to verify this.  ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/3DE647791D13A5784725736100366CAD</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/1350C5710098C94B4725736100366CAC"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I use group calendaring and scheduling in iNotes?</title><description><![CDATA[ 
We support iNotes, but not the group calendaring and scheduling aspects of iNotes... mainly because group calendaring and scheduling requires a highly customized Notes environment specific to your needs, which is not appropriate in a shared hosting environment such as DDN. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/1350C5710098C94B4725736100366CAC</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/DDA2AD8A2DA21DA84725736100366CAB"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why isn't my virtual host working on my production server?</title><description><![CDATA[ 
HTTP is refreshed on all hosting servers on an hourly basis.  New custom hosts will be configured within 2 hours in the DDN environment.  If you manage your own DNS, and your server IP has changed, or you've been moved to a different server with a new IP address, you will have to update DNS yourself to reflect the correct IP address.  DDN will notify you in advance of any IP address changes. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/DDA2AD8A2DA21DA84725736100366CAB</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/9938EB5B4FF048DD4725736100366CAA"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why can't I open my site for editing using FrontPage?</title><description><![CDATA[ 
You can only use FTP in FrontPage to publish a site, not to edit one. You must edit the site locally. You can use standard FTP to get your site files from your DDN folder (if they already exist) and put them in a local folder, then...<br>
1. Open the site locally in FrontPage.
2. Make changes to your site.
3. Finally, publish the site back to DDN using the File>Publish Web menu option. 

Repeat steps 1-3 for any subsequent changes. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/9938EB5B4FF048DD4725736100366CAA</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/7322395A20C99C404725736100366CA9"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I move my custom domain to the production platform?</title><description><![CDATA[ 
Go to the Site Manager to manage any changes to your custom domain, including moving it to your production account, and changing the default mapping for your domain.  Production servers are restarted weekly on Sundays, so if you move your domain on Friday or Saturday, you will experience the least amount of downtime, as new domains require the HTTP task to be restarted. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/7322395A20C99C404725736100366CA9</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/A0CC161C610C9D9C4725736100366CA8"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why don't I have manager access to my home.nsf database?</title><description><![CDATA[ 
If you're using a free hosting account, you're not able to get manager access to your home.nsf database.  When we rolled out the free account option, we wanted to make it a truly free account.  In order to avoid diskspace overages on the accounts, we had to institute size restrictions on the databases, which can only be enforced if we don't allow manager access to the databases. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/A0CC161C610C9D9C4725736100366CA8</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/B0FD87914C55ADE94725736100366CA7"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>What are your Licensing Requirements?</title><description><![CDATA[ 
When becoming a DDN member you must agree to the DDN Terms of Service (TOS). The TOS states that you must own a Lotus Domino Designer R5 Client License to use DDN services. The purchase of this license is your responsibility.  See http://dominodeveloper.net/tos.pdf for more information. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/B0FD87914C55ADE94725736100366CA7</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/8D55D24060AC1DBC4725736100366CA6"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I display a favicon.ico bookmark icon for my site?</title><description><![CDATA[ 
To cancel your account please see http://dominodeveloper.net/cancelaccount. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/8D55D24060AC1DBC4725736100366CA6</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/7DB9C35196904E3B4725736100366CA5"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why isn't my registration database creating new users in my addressbook?</title><description><![CDATA[ There is a known bug in the registration database template which affects users that have created a virtual directory that masks their username in paths to databases on the server.  There is a subroutine called GetAccountDetails in the CommonRoutines script library that calculates your account name based on the path to your registration database.  The name is then used in lookups to DDN system databases in order to gather information required to register your users.  If you've created a virtual directory that masks your account name, the subroutine will not be able to perform these lookups, and you will need to make some manual code changes to correct the issue.  There are 2 significant changes you need to make.  Below is the script you should use.  Please replace "username" with your account name wherever it appears.

Changes to RegisterUser agent:
The section marked 'Get account details should be changed in the following manner
Comment out or delete the following lines:

	If s.Platform = "UNIX" Then
		account = Evaluate(|@Right(@LeftBack(@Subset(@DbName;-1);"/");"/")|,doc)
	Else
		account = Evaluate(|@Right(@LeftBack(@Subset(@DbName;-1);"\\");"\\")|,doc)
	End If
	doc.member = account(0)

Add the following line:
	doc.member = "username"

Changes to GetAccountDetails subroutine in CommonRoutines script library:
Sub GetAccountDetails(doc As NotesDocument)
	Dim username As Variant, regpath As Variant, dadoc As NotesDocument
	Dim dadb As New notesdatabase("","da")
	Set dadoc = dadb.GetView("people").GetDocumentByKey(doc.member(0),True) 
	doc.Org_0 = dadoc.Org_0(0)
	doc.customdomain = dadoc.domainname(0)
	doc.nabpath = "members\" + doc.member(0) + "\names.nsf"

	doc.regpath = "/members/username/register.nsf/"

	Call doc.Save(False,False)
End Sub
 ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/7DB9C35196904E3B4725736100366CA5</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/7748F5DA306784664725736100366CA4"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I use my DDN e-mail address?</title><description><![CDATA[ You don't really have an e-mail account (at least not in a POP3 sense) with your initial DDN membership. Instead you have a personal e-mail address (xxxxxx@dominodeveloper.net) that automatically sends mail to your existing e-mail account on another system... just basic mail forwarding. If you are interested in a full e-mail account, see our POP3 and WebMail offerings. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/7748F5DA306784664725736100366CA4</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/C0F7640E5F720BEC4725736100366CA3"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>What are the limitations of the free hosting accounts?</title><description><![CDATA[ 
If you're using a free hosting account, you're not able to get manager access to your home.nsf database.  When we rolled out the free account option, we wanted to make it a truly free account.  In order to avoid diskspace overages on the accounts, we had to institute size restrictions on the databases, which can only be enforced if we don't allow manager access to the databases.  Free accounts are not eligible for tech support, and you may not use multiple databases.  You are limited to only one home.nsf database which we provide for you.  You have designer access and can modify this database to create a website. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/C0F7640E5F720BEC4725736100366CA3</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/B4AE186EEADA2F394725736100366CA2"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why do I receive errors accessing DDN servers after I've signed up for cross-certification?</title><description><![CDATA[ 
We do public key checking in our Primary NAB, so, in addition to submitting a safe copy of your ID, we also need person and/or server documents from your external NAB to copy into our NAB.  If you need to submit these, place them in an otherwise empty copy of an addressbook, and submit it as an attachment to a new issue. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/B4AE186EEADA2F394725736100366CA2</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/8C4A053549A910FB4725736100366CA1"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>POP3 Error: "Your server has unexpectedly terminated the connection".</title><description><![CDATA[ 
Situation:
When you attempt to send or receive email, you see one of the following error messages:

- Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account mail hub.optonline.net. Server POP3 norton. antivirus Protocol Pop 3. Port 110. Secure (SSL) No. Error. Number 0X800CCC0F.

- The TCP/IP connection was unexpectedly terminated by the server. (Account: <account name>, POP3 Server: <server name> Error Number:0x800ccc0f.

Solution:
These errors can have more then one cause. They can be caused by the following:

If you have ZoneAlarm and the "pass lock" feature is enabled, then the error can occur if ZoneAlarm has not been configured for Norton AntiVirus Agent (for NAV 2002) or ccApp.exe (for NAV 2003). If you have ZoneAlarm, then see the document Error: "Unable to initialize email protection..." when starting Norton AntiVirus with ZoneAlarm Pro Internet Lock enabled
If you are using Microsoft Outlook Express, then follow the instructions in the document Error: "0x800ccc0e, Socket Error 10061" when using Outlook Express.
This can error can be caused by a server configuration error. Read the Microsoft knowledge base article XFOR: Error Message: Your Server Has Unexpectedly Terminated the Connection, Article ID: Q278637 for more information.

Workaround
If these solutions do not fix the problem, then as a workaround, you can disable email protection by following the instructions that apply to your version of NAV:

NAV 2002/2003:
1. Start NAV, and then click Options.
2. Click Email.
3. Clear the Scan incoming Email and Scan outgoing Email check box.
4. Click OK. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/8C4A053549A910FB4725736100366CA1</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/9DA188F208A69EF44725736100366CA0"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>What is the difference between the development and production platforms?</title><description><![CDATA[ 
The primary difference between the development and production platforms is the frequency of scheduled maintenance on the servers.  Development servers can be recycled more than once daily, and/or have other maintenance done much more frequently than the production servers, which are recycled only on Sundays.  This creates higher availability on production servers.    Our SLA's are higher for production servers.  Because we do recycle the development servers more frequently, new services such as Custom Domains and Virtual Hosts are available much more quickly.  For complete details regarding the differences, see a list of our hosting plans . ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/9DA188F208A69EF44725736100366CA0</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/35B42312C3C910544725736100366C9F"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why won't my agent run under my signature?</title><description><![CDATA[ 
Even though your agent's code may not require any special privileges to run restricted operations, it may still fail to execute if you have an invalid setting in your agent properties.  On the agent properties dialog box (2nd tab with "key" icon) you should not select the runtime security level of "2. Allow restricted operations" or "3. Allow restricted operations with full administration rights"... when the server attempts to execute the agent it will find that you do not have restricted privileges so the agent will not execute.  By changing this property to "1. Do not allow restricted operations" (the default setting) the agent will execute properly.

 ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/35B42312C3C910544725736100366C9F</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/7B1BCC874A1249C64725736100366C9E"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do others access my DDN website on the web?</title><description><![CDATA[ 
If you won't be using a custom domain, the general public can access your website by inserting your username before dominodeveloper.net (ex. http://username.dominodeveloper.net).  If you&#8217;ve just created your account, you need to allow up to 24 hours for your virtual host to be enabled.  In the meantime, your website can be reached by appending /username/home.nsf to your homeserver (ex. http://a.dominodeveloper.net/username/home.nsf). ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/7B1BCC874A1249C64725736100366C9E</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/0F2DFB918B50A2254725736100366C9D"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I setup a custom domain name?</title><description><![CDATA[ 
Your domain must first be registered with a domain registrar.  Click here for specific information regarding the settings you should use with your domain registrar, and to request custom domain name service from DDN. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/0F2DFB918B50A2254725736100366C9D</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/95EB1398505814FA4725736100366C9C"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why can't I delete a database?</title><description><![CDATA[ 
If you are deleting a database using the Web Upload/Delete page you must have DDNAdmin listed as Manager in the database ACL. You may also delete a database directly from your Notes client or via FTP. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/95EB1398505814FA4725736100366C9C</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/6836380A29BC5E654725736100366C9B"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I enable DOLS for my database?</title><description><![CDATA[ 
DDN does not support DOLS (Domino Off-Line Services). The problem stems from the fact we host databases in a shared server environment where the public addressbook (names.nsf) is protected for security reasons... this is why DOLS cannot be used to configure users and groups as required. Please understand that we cannot support DOLS unless you have a dedicated server. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/6836380A29BC5E654725736100366C9B</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/2A31AF6C273728D34725736100366C9A"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I access my DDN website for design purposes?</title><description><![CDATA[ 
Every member has a database with the filename home.nsf in their personal directory (ex. /your_name/home.nsf). With your DDN Notes ID you have full-access to this database and may freely change the design to create your own website. Create a new replica of your database on your local machine.  You can do all your designing locally, and replicate with your home server to update your changes.  Click here for details on accessing your website and to download your DDN Notes ID. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/2A31AF6C273728D34725736100366C9A</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/1F677A747BC4501C4725736100366C99"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why can't I execute .cgi files in my /cgi-bin directory? </title><description><![CDATA[ 
Domino does not support the .cgi extension, please rename the extension to .pl and your scripts will execute. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/1F677A747BC4501C4725736100366C99</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/EEC5EFECB8AAE5F94725736100366C98"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I change my DDN username?</title><description><![CDATA[ 
To change your DDN username you will need to create a new account and transfer your databases/files from the old account to the new account. We will waive any setup charges for the new account. After you have created your new account and transferred your databases/files submit a request via our Issue Tracking System. We will then waive the setup charges and remove your old account. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/EEC5EFECB8AAE5F94725736100366C98</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/C1D818F4F2A8A0904725736100366C96"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>Why is my POP3 account so slow?</title><description><![CDATA[ Be sure to de-select the "Keep messages on server" option in your POP3 client software. The larger your POP3 mailbox gets (if you keep messages on the server,) the longer it will take your client to determine which messages it needs to retrieve each time you connect to the server. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/C1D818F4F2A8A0904725736100366C96</link></item><item rdf:about="http://dominodeveloper.net/admin/calls.nsf/faqunid/50D4E2C9E0E2F5A94725736100366C95"><dc:date>2007-09-25T02:54:27</dc:date><dc:creator>DDN</dc:creator><dc:subject></dc:subject><title>How do I troubleshoot MySQL Connection problems?</title><description><![CDATA[ 
When you create your account at DDN, we use your DDN username to create a MySQL account for you.  If you choose a long username, it will be truncated to 16 characters when the MySQL account is created.  Try using the first 16 characters of your DDN username to connect to MySQL if you have a username in excess of 16 characters.  If that doesn't solve your problem, send us an issue. ]]></description><link>http://dominodeveloper.net/admin/calls.nsf/faqunid/50D4E2C9E0E2F5A94725736100366C95</link></item>
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